Return & Refund Policy

Last Updated: September 24, 2026

We want you to be happy with your purchase from Cookinandchillinwithkenny.com. Please review our return and refund policy before placing your order.

Returns

If you would like to request a return, please contact us at cookinandchillinwithkenny@gmail.com within 14 days of receiving your order.

To be eligible for a return, merchandise must be unworn, unwashed, unused, and in its original condition.

Items that have been worn, washed, altered, damaged after delivery, or otherwise show signs of use are not eligible for return.

Please contact us before returning an item. Returns sent without first contacting us may not be accepted.

Incorrect or Damaged Items

Please inspect your order when it arrives.

If you receive an incorrect, defective, or damaged item, contact us as soon as possible at cookinandchillinwithkenny@gmail.com and provide your order information along with clear photos of the item and the issue.

Once reviewed, we will work with you to resolve the problem appropriately.

Exchanges

If you need a different size or item, please contact us to determine whether an exchange is available.

Exchange requests are subject to product availability. Items being exchanged must meet the same eligibility requirements as returned merchandise.

Return Shipping

Unless an item arrived damaged, defective, or incorrect due to an error with your order, customers are responsible for return shipping.

Original shipping charges, when applicable, are non-refundable.

Refunds

Once an approved return has been received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process and post the refund.

Final Sale Items

Items marked Final Sale are not eligible for returns, refunds, or exchanges unless they arrive damaged, defective, or incorrect.

Contact Us

For questions regarding returns, exchanges, refunds, damaged items, or your order, please contact:

Middleton Made LLC
Cookinandchillinwithkenny.com
Email: cookinandchillinwithkenny@gmail.com

 

Digital Product & E-Cookbook Policy

Last Updated: September 24, 2026

This Digital Product Policy applies to e-cookbooks, downloadable materials, digital guides, and other digital products purchased from Cookinandchillinwithkenny.com and offered by Middleton Made LLC.

Digital Delivery

Digital products are delivered electronically and do not require physical shipping.

After completing your purchase, you will receive access to your digital product through the download method provided at checkout or by email.

Please make sure the email address entered during checkout is correct.

If you experience difficulty accessing or downloading your purchase, contact us at cookinandchillinwithkenny@gmail.com.

Digital Product Sales

Because digital products can be accessed or downloaded immediately after purchase, digital product sales are generally final once the product has been delivered or made available for download, except where otherwise required by applicable law.

We do not provide refunds simply because a customer changes their mind after receiving access to a digital product.

Duplicate Purchases and Technical Problems

If you accidentally purchase the same digital product more than once or experience a technical problem that prevents you from receiving or accessing your purchase, please contact us.

We will review the circumstances and work with you to resolve legitimate purchase or delivery issues.

Personal Use License

Unless otherwise stated, purchasing a digital product grants you a limited, non-exclusive license to use the product for your personal, non-commercial use.

Purchasing a digital product does not transfer ownership of the underlying intellectual property or copyright.

Sharing and Redistribution

Digital products purchased from Cookinandchillinwithkenny.com may not be:

- Resold or redistributed

- Uploaded to file-sharing websites or services

- Publicly posted or distributed

- Reproduced for commercial purposes

- Shared as a substitute for another person's purchase

- Modified and resold as your own product

Unauthorized reproduction or distribution may violate applicable intellectual property laws.

E-Cookbook Disclaimer

Recipes and cooking information contained in our e-cookbooks are provided for general informational and personal-use purposes.

Ingredients, equipment, cooking temperatures, preparation times, and results may vary. Customers are responsible for practicing appropriate food safety and determining whether ingredients are suitable for their dietary needs, allergies, or individual circumstances.

Contact Us

For questions regarding digital purchases, downloads, or this policy, please contact:

Middleton Made LLC

Cookinandchillinwithkenny.com

Email: cookinandchillinwithkenny@gmail.com